Shipping Policy
Thank you for shopping with Cuccico! We aim to provide fast and reliable shipping so you can enjoy our high-quality Italian products as soon as possible. Please review our shipping policy below for details on shipping times, rates, and procedures.
1. Shipping Methods and Processing Time
We offer several shipping options to suit your needs:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1 business day (available for orders placed before [time, e.g., 12 PM])
Orders are typically processed within 1-2 business days of receipt. Please note that processing times may vary during peak seasons or holidays.
2. Shipping Rates
Shipping rates are calculated based on the weight, size, and destination of your order. You will see the shipping cost at checkout before confirming your purchase.
- Free shipping on orders over [minimum purchase amount] within [location/country]!
- Standard shipping rates apply for orders under the free shipping threshold.
3. Shipping Locations
We currently ship to [list countries or regions]. If you are outside of our shipping locations, please contact us for special arrangements or inquiries.
4. Order Tracking
Once your order has been shipped, you will receive an email with tracking information to monitor the progress of your package. You can track your order through the carrier’s website or through your Cuccico account.
5. Shipping Restrictions
Please note that some products may not be eligible for international shipping due to restrictions, or due to the nature of the items (e.g., perishable goods). In these cases, we will notify you via email and provide you with alternative options.
6. Address Accuracy
Please ensure that the shipping address provided at checkout is correct. Cuccico is not responsible for delays or misdeliveries caused by inaccurate or incomplete addresses. If you realize that there is an error in your shipping details, please contact us as soon as possible to correct it.
7. Order Status & Delays
Once your order is placed, you will receive an email confirming your order details. If there are any issues or delays with your order, we will notify you promptly. While we strive to meet the delivery times provided, occasional delays from our carriers may occur due to weather conditions, holidays, or other unforeseen circumstances.
8. Damaged or Lost Packages
If your package is damaged or goes missing during transit, please contact us immediately. We will work with the carrier to resolve the issue. For damaged goods, please provide photos to assist in the claims process.
9. Contact Us
If you have any questions about shipping or need assistance with your order, please reach out to us at:
Cuccico
contact@cuccico.com